PROFESSIONAL SERVICES & MAINTENANCE CONTRACTS

At Eskibo, we apply the latest developments to increase the product life cycle and troubleshoot multiple complex systems simultaneously. Before recommending the maintenance solution program that best suits the client’s needs, we take into consideration all factors.

Annual Maintenance Contracts

Annual Maintenance Contract (AMC) is an agreement between Eskibo Limited and the clients that guarantee a service package for periodic testing, maintenance requirements, responsive repairs, etc. It is an assurance of the investment made by the client that our team would be there whenever there are any system breakdowns in IT infrastructure, security, etc.

Our scope of services include

Hardware Support

Hardware Support

We provide any preventive or remedial services to optimize/physically repair the hardware.

Software Support

Software Support

We provide software services that mainly is to improve performance by modifying/updating the software.

Network Support

Network Support

We provide complete network support that assures the network is running, productive, compactable and up-to-date.

Our regular maintenance includes the following benefits

Cost Effective

Easy and cost-effective maintenance plan

On - Site

On-site repair plans and maintenance

Life - Cycle

The longer functional life cycle for systems

False Alarm

Reduced false alarms

Uptime

Increased uptime of systems

Risk

Cost savings translated into a reduced wear and tear process

SOP

User compliance and SOP support

Contract

Free parts, repairing & replacement (for comprehensive contracts)

 

Infrastructure Outsourcing

Our infrastructure outsourcing is very cost-effective. We help in managing and handling the entire IT and application for the clients.

Service Desk

Our scope of services include

Flexible staffing options | Industrialized troubleshooting and support processes | Remote support services and self-service.

 

Workplace Services

Striking the right balance between corporate IT mandates and the end-user community has always been conflicting. While corporate IT seeks to control access, standardize processes and ensure compliance, employees expect mobility, personalization and flexibility. In most cases, corporations have no track of the devices employees use and what data is out in the world. Hence workplace service system is essential.

Our scope of services

End-to-end management of distributed computing environments | Enabling a secure, stable work environment

We enable it by focusing on the following areas

Desktop management | Field support | File and print | Mobility | Messaging

Our workplace services include

Accelerating migration  | Refreshing programs | Improving user productivity | Faster software rollout | Self-service tools | Reducing total cost of ownership | Consistent policies and processes | Reducing security threats | Improved management capabilities

 

Network Services

One of the most complex aspects of IT infrastructure is the network environment. The network now has expanded globally as it connects business partners across having a real-time experience. Eskibo’s network services deliver a consistent service experience for end-users across a diverse environment consisting of multiple vendors, devices and service providers. Thus, we provide our clients with a controlled environment with a cost-effective structure.

Our scope of services

Infrastructure monitoring | Network management | Telephone management

Our Network Services include

Increasing network scalability | Location independence | Minimizing unplanned network | Reducing costs through right-sizing | Consolidation and sourcing optimization | Improving detection | Response to prioritized security threats

 

INFRASTRUCTURE
SOLUTIONS

Data Center | Network Solutions | Security Solutions | Cyber Security | CCTV Solution | Server Solution | AV Solutions | Microsoft Azure

CLOUD
SOLUTIONS

We offer Office 365 as one of our cloud solutions.

EDUCATIONAL
SOLUTIONS

Smartboard | Audio Visual | Content Management | Learning Management | Systems Assessment | Permanent & Mobile IT Labs | STEM labs and more

CONSULTANCY
SOLUTIONS

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